Equipment Return Reasons
Requires. Administration Page; Equipment Return Reasons with Create, Modify, or Delete for changes.
The reasons available when processing an equipment return or logging spillage. Used for inventory loss reporting — "damaged in transit" vs. "defective unit" vs. "customer refused delivery".
Getting here
- From Admin → Catalogs, click Equipment Return Reasons.
- Or go directly to
https://portal.securitytrax.com/acme/admin/cms/equipment-return-reasons.
Edit form
| Field | Required? | Type | Validation | Notes |
|---|---|---|---|---|
| Name | Yes | Text | 1–255 chars, unique | The reason as shown in the dropdown. |
| Requires reimbursement | No | Checkbox | — | When checked, an equipment return against this reason flags the tech for potential reimbursement. |
| Status | Yes | Select | Active / Inactive | — |
Related
- Equipment Types — the equipment a return is logged against.
- Spillage — the tech-facing flow that uses these reasons.