Documentation

Credit Bureaus

Requires. Integrations with View to see the page. Create to add providers. Modify to edit. The Credit Checks add-on must be enabled in Account Management.

Credit bureaus allow your team to run credit checks directly from customer records. Each bureau type requires different credentials from the provider.

Setup steps

  1. Navigate to Admin > Integrations > Credit Bureaus.
  2. Click New Credit Bureau.
  3. Enter a Name (display label your team sees) and select the Credit Bureau Type.
  4. Fill in the provider-specific credential fields (see below).
  5. Click Save. The bureau appears in the credit check dropdown on customer records.

Bureau types and credentials

TransUnion (US)

Field Description
Subscriber Code Format: Market(2) + Submarket(2) + Industry(1) + Member Code. Example: 0125A12345
Password Password associated with your subscriber code.
Add-On Optional add-on product code (e.g., fraud alerts). Leave blank if not applicable.
Product Code 07000 = standard credit report. 08000 = credit report with FICO score.

Equifax

Field Description
Member Number Your Equifax customer/member number from your dealer agreement.
Security Digits Security digits associated with your member number.
Score Model Credit score model. Leave blank for the default.
Service Name ACRO = standard XML service. Decision Power = enhanced analytics. Use "Test" variants when validating.
Include Print Image Returns a printable version alongside the data.
Transaction PIN Optional additional security PIN.

HART / Monitronics / SAFE

Field Description
Account Your HART/CIS account identifier from your bureau or monitoring company.
Password Password for the HART/CIS account.
Product CREDIT = full report. BISLRPT = business report. SCORE REPORT = score only. SOFTPULL = soft inquiry. EFXSOFTPULL = Equifax soft pull.
Bureau Pull from Experian (XPN), TransUnion (TU), or Equifax (EFX).

ADT Credit

Field Description
Dealer Number Your ADT dealer number from your dealer agreement.
Password Password for ADT credit check access.
Monitoring Company The monitoring company for this ADT bureau.

TransUnion Canada

Field Description
Member Code From your TransUnion Canada agreement.
Password Password for your TransUnion Canada account.
Add-On Optional add-on product code.
Language Report language (English or French).

SEP (Security Equity Partners)

Field Description
Dealer Account Number From Security Equity Partners.
Dealer Password Password for your SEP account.

Manual Entry

No credentials needed. Users enter scores obtained outside SecurityTrax. Use this when your team runs credit checks through a separate system and records the results in SecurityTrax.

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