Documentation

Welcome to SecurityTrax

SecurityTrax is your one-stop shop for managing customers, equipment, monitoring, and day-to-day operations.

What's inside

  • Customer management — create, edit, and track every customer in your company.
  • Scheduling — coordinate techs, installs, and service visits.
  • Reporting — built-in reports for MMR, payables, and more.
  • Integrations — connect to monitoring centers, financing partners, and credit bureaus.

Need help?

Click Help in the top bar, or press ⌘ + H (Mac) or Ctrl + H (Windows / Linux), from any page. Help can show documentation for the page you're using, open the full documentation library, and let permissioned users ask questions about the documentation.

Related

  • Logging In — how to sign in the first time and recover a lost password.
  • Getting Around — a tour of the navigation, user menu, and command palette.
  • Action Items — setup tasks that still need attention.
  • Customer List — the main customer screen and how to find records.