Documentation

On Hand

Requires.

  • Enhanced Inventory enabled, and
  • Inventory Management / Assignments permission anywhere.

On Hand shows the equipment your company physically has right now, sliced two ways: who has it (by recipient) or what it is (by equipment type). Use this to find shortages before they bite a job, to spot overstocked techs, or to answer the question "do we even have any of these in stock?"

Controls

At the top of the page:

Control What it does
Group by Switch between Recipient and Equipment. Recipient = one row per person or location; Equipment = one row per equipment type, aggregated across all recipients.
Recipient (only when Group by = Recipient) Optional dropdown to narrow the table to a single recipient.
Equipment (only when Group by = Equipment) Optional dropdown to narrow the table to a single equipment type.

The view reloads live as you change the controls — no Submit button.

The table

Group by Recipient view:

Column What it shows
Recipient The person or location holding the stock.
Type A small badge: User or Location.
On Hand Total units physically held by this recipient, summed across all equipment types.

Group by Equipment view:

Column What it shows
Equipment The equipment name (clickable in some configurations to drill into the catalog page).
On Hand Total units of this equipment physically held, summed across all recipients.

Both views are read-only — On Hand reflects the current state but doesn't let you adjust it from here. Adjustments happen through Transfers, Spillage, or Physical Inventory.

Finding a count problem

When a tech says "I'm sure I have three of these but the system shows zero," this is the workflow:

  1. Open On Hand, group by Recipient, pick that tech.
  2. If the count is wrong, jump to the Inventory Ledger and filter to that recipient + equipment. The ledger lists every transaction in chronological order — the missing entry (or the duplicated one) is usually obvious.
  3. Resolve the discrepancy through a Transfer, a Spillage Report, or a Physical Inventory session.

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